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Hint
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Answer
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Human-Computer Interaction is a discipline that is concerned with the design, evaluation and implementation of ___ computing systems for ___ use, and with the study of majory phenomena surrounding them
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interactive, human
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HCI vs. CMC: Whereas users respond to ___ in CMC, they respond directly to ___ in HCI. The computer is a ___ in HCI not just a medium
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other users, technology, source
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Media Equation: people react instinctively to new media as if they were ___
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real people
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ME: Rules of conduct from ___ and social-psychological laws also apply to contact with the ___ and can be observed there
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everyday life, emdia
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ME Explanation: ___ of the user are responsible: lack of knowledge, lack of maturity, etc.
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deficits
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ME Explanation: ___ thought: users address an implicit person
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programmer
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ME Explanation: users automatically and ___ apply social rules to their interactions with computer
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unconsciously
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ME Explanation: humans are ___ animals
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social
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ME Explanation: social infleunce is applied when behavioral ___ is present
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realism
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ME Classic Study (Are machines gender neutral? Gender-stereotypic responses to computers with voices): Participants interacted with a computer which either had a male or female ___
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voice
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Hint
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Answer
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ME Classic Study: participants discussed two topics with computer: love (___ topic) and technology (___ topic) and then filled out a questionnaire with an ___ of the computers
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female, male, assessment
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ME Classic Study Results: a dominant female computer is judged more ___ than a dominant male computer, the female computer was perceived as more ___ in the fields of love and the male computer in the fields of technology
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negatively, informative
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Technology Acceptance Model: studies why users accept or reject ___ technology and how user acceptance is influenced by external variables
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information
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Perceived Behavioral Control: Continuum with ___ executed behaviors at one end and behaviors that demand ___, opportunities and specialized ___ at the other end
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easily, ressources, skills
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TAM Theory of Reasoned Action: The strongest predictor of volitional behavior is one's behavioral ___ (a person's motivation to perform the target behavior)
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intention
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TAM TRA: ___ and ___ norms and perceived ___ as predictors of intentions
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attitudes, subjective, usefulness
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TAM Theory of Planned Behavior: adds perceived behavioral ___ as a third predictor of intentions (ease of use)
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control
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TAM Typical Methodology: A technology is presented, participants fill in ___ for each factor of the TAM (perceived ease of use, perceived usefulness)
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questionnaires
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TAM Empirical Findings: influence of perceived usefulness on behavioral intention is ___, while influence of ease of use is only relevant for ___
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strong, internet applications
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TAM Limitations: only measures the initial ___ but not the actual ___ from using a technology
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acceptance, benefit
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