Definition
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Term
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The clothing and other accessories they choose
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Artifacts
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The process of recieving, constructing meaning from, and responding to spoken and/or nonverbal messages
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Listening
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Be aware that something is the case without being able to define exactly how one knows
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Sensing
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Assessing your reaction to a message
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Evaluating
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Showing others how you regard their message
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Responding
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The study of the communicative functions of touch
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Haptics
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A negative group process characterized by "escessive concurrence thinking"
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Group think
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A set of attitudes, beliefs and predispositions about the how, when, where, who and what of the information receiving and encoding process
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Listening style
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The collection of roles, rules, norms, beliefs and attitudes endorsed by the community in which a person lives
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Generalized other
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Roles that focus more on the individuals interests than the groups
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Individual roles
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Oriented listening skills that reflects an interest in detailed attention to content
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Content
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A listening style that is associated with friendly, open communication and an interest in establishing ties with others
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People- oriented listening
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Listening skills focused not only on understanding information but also "listening" to others feelings
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Supportive listening
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Communication that occurs in interactions between people who are culturally different
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Intercultural communications
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A value orientation that respects the authority and independence of individuals
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Individualist orientation
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Model of relationship development in which couples move both towards and away from commitment over the course of their relationship
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Turning point model
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Contradictions in personal relationships
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Relational dialects
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A value orientation that stresses the needs of the group
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Collectivistic orientation
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A value orientation that refers to the extent to which less powerful members of institutions and organizations within a culture expect and accept an unequal distribution of power
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Power distance
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The dimension of a society's value orientation that reflects its attitude towards virtue and truth
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Long term vs. short term orientation
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Theory that explains the primary forces that draw people together
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Attraction theory
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The tendency to develop relationships with people who are approximately as attractive as we are
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Matching hypothesis
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Theory that explains the development and longevity of relationships as a result of indivuals ability to maximize the rewards and minimized the costs of their relationship
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Social penetration theory
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Behaviors that couples perform that help maintain their relationships
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Relational maintenance
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Listening style that prefers belief, concise speech
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Time-oriented listening
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The distaste and aversion that people feel towards working in a group
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Group hate
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Communicatio among a small number of people that share a common interest or goal
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Small group communication
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The shared expectations group members have regarding each individuals communication behavior in the group
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Group roles
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When an individual expects something to occur, the expectation increases the likelihood that it will,as the expectation influences behavior
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Self-fulfilling
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Roles that help establish a group's social atmosphere
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Relational roles
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The way people lead directly affects the outcome
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Leadership style theory
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Needs between a group
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Interpersonal needs
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Whichever of the three goals- to inform,persuade, or entertain- dominates a speach
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General Purpose
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The process of determining what the audience already knows or wants to know about a topic, who they are, what they know or need to know about the speaker, and what their expectations might be for the presentation
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Audience analysis
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The portion of an audience analysis that considers the ages, races, sexes, sexual orientation, religions and social class of the audience
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Demographic Analysis
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What the speaker wants to inform or persuade an audience about, or the type of feelings the speaker wants to envoke
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Specific purpose
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A statement of the topic of a speech and the speaker's position on it
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Thesis Statement
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Information that supports the speaker's ideas
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Supporting materials
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Thesis, statement of importance, how you are qualified to give a speech are all elements to:
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Give a good speech
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Chronological, spatial, topic, problem- solution, cause-effect patterns
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Organization patterns
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A significant minority group within a dominent majority that does not share dominant group values or communication patterns
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Cocultural groups
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Listening skills that are useful in a wide variety of situations- particularly those involving persuasive speaking
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Critical Listening
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Review the points, and a challenge the audience to act are included in a good:
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Conclusion
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The process of selection, organization, and interpretation that we use to understand the information we collect through our senses; what we see, hear, yaste, smell and touch
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Perception
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