Communications 101- Final study guide

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Last updated: December 7, 2016
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Definition
Term
The important people in an individual's life whose opinions and behaviors influence the various aspects of identity
Particular others
The practice of changing language or dialect to accomodate to the communication situation
Code switching
Distinct, organized means of expression that consists of symbols and rules for their use
Nonverbal codes
Listening style that reflects a preference for error free and well organized speaking
Informational Listening
Signals that accompany speech to clarify oremphasize the verbal meaning
Illustrators
Communication occurred when a sender encoded a message that was sent to a receiver who decoded it. then the process is reversed.
Synergetic Model
The standard of right and wrong that one applies to messages that are sent
Communication ethics
The study of he way people use time as a message
Chronemics
process in which people generate meaning through the exchange of verbal and nonverbal messages
Human communication
Dictionary, or literal meaning of a word
Denotative meaning
Process in which reminding individuals of stereotypical expectations regarding important identities can impact their performance
Stereotype threat
The understanding of one's unique characteristics as well as the similarities to, and differences from others
Self-concept
Part of one's self concept arises out of how one perceives and interprets reflected appraisals and social comparisons
Self-esteem
Treating others and expecting to be treated with respect and dignity
Self-respect
Explanation of the process we use to judge our own and others' behaviors
Attribution
Creating schemes that over generalized attributes of a specific group
Stereotyping
Who a person is, composed of individual and social category a person identifies with, as well as the categories that others identify with that person
Identity
The process by which historical events influence the perceptions of people who grew up in a given generation and time period
Cohort effect
Functions of language
Instrumental
Regulatory
Inform
Heuristic
Interactional
Personal language
The affective or interpretive meaning attached to a word
Connotative meaning
Roles that help establish a groups social atmosphere
Task roles
Experiencing aversive or negative feelings towards a group as a whole or toward an individual because she or he belongs to a group
Prejudice
Use of verbal communication to attack others based on some social category
Hate speech
Comments that reject or invalidate a positive or negate self image of our conversational partners
Disconfirming communication
Comments that validate positive self-images of others
Confirming communication
the idea that self image results from the image others reflect back to an idea
Looking-glass self
Understanding the messages associated with sounds or what the sounds mean
Understanding
Nonverbal behavior that has symbolic meaning
Nonverbal communication
Listening style that reflects a preference for error free and well organized speaking
Action
Nonverbal communication sent by the body including gestures, posture, movement, facial expressions and eye behavior
Kinesics
Nonverbal communication made with part of the body, including actions such as pointing, waving or holding up a hand to direct people's attention
Gestures
Gestures used to control
Adaptors
the idea that people's self-images arise primarily from the many messages they have received from others about who they are
Reflected appraisals
Standars of what is right and wrong, good or bad, moral and immoral
Ethics
Gestures used to control conversations
Regulators
How close or involved people appear to be with each other
Immediacy
All aspects of spoken language except for the words themselves, includes rate, volume, pitch and stress
Paralinguistics
The study of how people use spatial cues, including interpersonal distance, territoriality, and other space relationships to communicate
Proxemics
Definition
Term
The clothing and other accessories they choose
Artifacts
The process of recieving, constructing meaning from, and responding to spoken and/or nonverbal messages
Listening
Be aware that something is the case without being able to define exactly how one knows
Sensing
Assessing your reaction to a message
Evaluating
Showing others how you regard their message
Responding
The study of the communicative functions of touch
Haptics
A negative group process characterized by "escessive concurrence thinking"
Group think
A set of attitudes, beliefs and predispositions about the how, when, where, who and what of the information receiving and encoding process
Listening style
The collection of roles, rules, norms, beliefs and attitudes endorsed by the community in which a person lives
Generalized other
Roles that focus more on the individuals interests than the groups
Individual roles
Oriented listening skills that reflects an interest in detailed attention to content
Content
A listening style that is associated with friendly, open communication and an interest in establishing ties with others
People- oriented listening
Listening skills focused not only on understanding information but also "listening" to others feelings
Supportive listening
Communication that occurs in interactions between people who are culturally different
Intercultural communications
A value orientation that respects the authority and independence of individuals
Individualist orientation
Model of relationship development in which couples move both towards and away from commitment over the course of their relationship
Turning point model
Contradictions in personal relationships
Relational dialects
A value orientation that stresses the needs of the group
Collectivistic orientation
A value orientation that refers to the extent to which less powerful members of institutions and organizations within a culture expect and accept an unequal distribution of power
Power distance
The dimension of a society's value orientation that reflects its attitude towards virtue and truth
Long term vs. short term orientation
Theory that explains the primary forces that draw people together
Attraction theory
The tendency to develop relationships with people who are approximately as attractive as we are
Matching hypothesis
Theory that explains the development and longevity of relationships as a result of indivuals ability to maximize the rewards and minimized the costs of their relationship
Social penetration theory
Behaviors that couples perform that help maintain their relationships
Relational maintenance
Listening style that prefers belief, concise speech
Time-oriented listening
The distaste and aversion that people feel towards working in a group
Group hate
Communicatio among a small number of people that share a common interest or goal
Small group communication
The shared expectations group members have regarding each individuals communication behavior in the group
Group roles
When an individual expects something to occur, the expectation increases the likelihood that it will,as the expectation influences behavior
Self-fulfilling
Roles that help establish a group's social atmosphere
Relational roles
The way people lead directly affects the outcome
Leadership style theory
Needs between a group
Interpersonal needs
Whichever of the three goals- to inform,persuade, or entertain- dominates a speach
General Purpose
The process of determining what the audience already knows or wants to know about a topic, who they are, what they know or need to know about the speaker, and what their expectations might be for the presentation
Audience analysis
The portion of an audience analysis that considers the ages, races, sexes, sexual orientation, religions and social class of the audience
Demographic Analysis
What the speaker wants to inform or persuade an audience about, or the type of feelings the speaker wants to envoke
Specific purpose
A statement of the topic of a speech and the speaker's position on it
Thesis Statement
Information that supports the speaker's ideas
Supporting materials
Thesis, statement of importance, how you are qualified to give a speech are all elements to:
Give a good speech
Chronological, spatial, topic, problem- solution, cause-effect patterns
Organization patterns
A significant minority group within a dominent majority that does not share dominant group values or communication patterns
Cocultural groups
Listening skills that are useful in a wide variety of situations- particularly those involving persuasive speaking
Critical Listening
Review the points, and a challenge the audience to act are included in a good:
Conclusion
The process of selection, organization, and interpretation that we use to understand the information we collect through our senses; what we see, hear, yaste, smell and touch
Perception
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